Designed for Cats. Loved by Cat Parents.
Designed for Cats. Loved by Cat Parents.

Payment Policy

Payment Policy | KittyVerse

Last updated: August 9, 2026


Accepted Payment Methods

At KittyVerse, we offer a variety of secure payment options so you can check out however is most convenient for you:

  • Visa
  • Visa Electron
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • JCB
  • Shop Pay
  • Apple Pay
  • Google Pay

All payments are processed securely through Shopify's encrypted payment gateway, so your card details are never stored on our servers.


Currency

All prices on kittyverse.store are listed in U.S. Dollars (USD). If you're checking out from outside the United States, your bank or card provider may apply a currency conversion fee — please check with your bank for details.


Payment Security

Your security is our priority. KittyVerse uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during checkout. We do not store your full credit card information on our servers — all transactions are handled through Shopify's PCI-DSS compliant payment system.


When You're Charged

Your payment method is charged at the time of purchase, once your order is successfully placed. You will receive an order confirmation email immediately after checkout.


Billing Information

Please ensure your billing information matches the details on file with your card issuer. Orders with mismatched billing information may be delayed or flagged for verification to protect against fraud.


Sales Tax

Applicable sales tax will be calculated and added at checkout based on your shipping address, in accordance with U.S. state and local tax laws.


Failed or Declined Payments

If your payment is declined, please check that:

  • Your card details (number, expiration date, CVV) are entered correctly
  • Your billing address matches your card statement
  • You have sufficient funds or available credit
  • Your bank hasn't flagged the transaction for security review

If the issue persists, please contact your bank or try an alternative payment method.


Order Cancellations & Payment Adjustments

If you need to cancel or modify an order after payment has been processed, please contact us as soon as possible at support@kittyverse.store. We'll do our best to accommodate changes before your order ships; once shipped, our standard Refund Policy will apply.


Questions?

If you have any questions about payments, billing, or checkout, our team is happy to help.

📧 support@kittyverse.store 📞 +1 714-716-5168